Kay Hunter

Fort Worth, TX 76244

(817)296-9405

kmbabst@yahoo.com

http://www.linkedin.com/pub/kay-hunter/4/427/261

 

SUMMARY

 

Dedicated Professional with over 17 years of experience in areas of Regulatory Compliance, Dispatching, Pilotage, Security and Inspection, Federal Workforce Management and Scheduling, Administration, and Airport Operations. Reliable team player, with a keen eye for detail and a passion for excellence.  Proven ability to manage multiple priorities in a fast paced, deadline driven, highly regulated environment. Proficient in Adobe FrameMaker and Acrobat Professional 9.0, and Microsoft Outlook, Excel, Word, Access, Visio and PowerPoint.

 

Bachelor of Science

 

PROFESSIONAL EXPERIENCE

 

State Farm Insurance Company                                                                                                                2013-present

 

Agency Sales Licensing Technician

Provides professional support to all Agents, Agent staff, Agency Field Leadership and other associates.

Reviews appointments, contracts and terminations. Coordinates the flow of information and transactions related to work responsibilities within the Licensing area and ensures work flows are handled in a timely manner. Reviews and interprets various state regulations regarding changes to appoint, terminate, and/or renew Agents. Assists with matters of moderate to high complexity with broad direction. Delivers training related to systems and technologies which support the sales process and customer service. Reviews appropriate records to obtain facts needed to adjudicate eligibility issues.

 

 

CAVOK, a division of Oliver Wyman, Keller, TX                                                                                    2005-2012

Technical Expert

Provided technical expertise to numerous Air Carriers.                                                               

Developed, audited, and edited air carrier manuals, ensuring their conformance to Air Transportation Oversight System (ATOS) and Safety Management System (SMS) standards and compliance with applicable Federal Aviation Administration (FAA) regulations (FAR). Accomplished such using Microsoft PowerPoint, Word, Visio, and Excel, and Adobe FrameMaker and Acrobat. Participated in the Company ISO Audit. Audited FAR Part 121 Air Carrier Illustrated Part Catalogs.

 

Transportation Security Administration, New Orleans, LA                                                                      2002-2005

 

Deputy Assistant Federal Security Director – Screening

Served as the Principal Advisor and Assistant to the Assistant Federal Security Director and the Federal Security Director regarding security and human resources functions for the screening workforce.

Ensured the safety and security of the nation's traveling public. Created and implemented policies and procedures for a large, diverse workforce. Used Microsoft Word and Adobe Acrobat to accomplish such. Directly supervised eight Managers and the Scheduling and Operations Officer. Coordinated construction activities at federal checkpoints and served as a liaison for Airport construction projects. Provided administrative support to the Assistant Federal Security Directors and the Federal Security Director.

 

 

Scheduling and Operations Officer  

Facilitated work schedules for all staff and served as the Safety and Hazardous Materials Coordinator.              

Created work schedules for approximately 460 employees, using Sabre and Microsoft Excel and Access.

Coordinated daily screening functions including training, drug screening, and leave approval.

Collaborated closely with Human Resources Manager to coordinate hiring and disciplinary actions.

Provided administrative support to the Assistant Federal Security Directors and the Federal Security Director.

 

 

 

 

 

 

Kay Hunter

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Federal Aviation Administration, New Orleans, LA                                                                       2002

 

Assistant Security Inspector

Provided regulatory oversight for screening checkpoints and airport operations.

Monitored checkpoint screening operations, assuring air carrier and airport compliance with all current Federal Regulations regarding aviation security. Responded to emergencies such as security breaches and violent crimes.

 

Kitty Hawk Air Cargo, DFW Airport, TX                                                                                    1998-2002

 

Flight Engineer, B727-100, 200

Served as a flight crewmember on the Boeing 727.

 

Aircraft Dispatcher/Crew Scheduler

Served as an Aircraft Dispatcher and Crew Scheduler.

Facilitated the preflight planning, delay, and dispatch release of domestic and international flights in compliance with applicable Federal Aviation Regulations (FAR), for an aircraft fleet consisting of Boeing 727, DC-9, and Convair 600/640.

Monitored the progress of each flight, issued necessary information with regard to the safety of each flight, scheduled crews for flight assignments, and trained new employees. 

 

New Orleans International Airport, New Orleans, LA                                                                      1994-1998

 

Assistant Communications Superintendent

Ran the Airport Communications Department at the New Orleans International Airport.

Ensured the proper operation of Airport Communications Dispatch Center, including supervision of 3 Shift Supervisors and Technical Division Supervisor. Directed oversight of maintenance and inventory control of emergency response equipment.

 

Senior Airport Operations Supervisor

Supervised all Airport Operations.

Supervised daily airport operations including airfield, security, construction, maintenance and customer relation duties.

Issued Notice to Airmen (NOTAMs) and created daily, FAA required reports.

 

EDUCATION

 

Bachelor of Science in Aviation, University of Louisiana at Monroe, Monroe, LA